Ken Tame & Associates
Insurance in Boroondara

The strength of our business is only as good as the service we yield and for in additional of 20 years we have delivered on this to our customers. We are known not only as a market leader in providing recreational vehicle insurance but also recognized by our clients and the RV repair industry across Australia for our claims service. Our business is recreational vehicle insurance so if you are a permanent or occasional traveler we have a product that is specifically designed for you. If you wish to read or acquire a copy of our Financial Service Guide.

We will insure all makes and models of towing vehicles and all types of qualifying caravans. Members who buy a recreational vehicle insurance policy now have the option to buy Australia expansive Roadside Assistance which includes a video doctor and prescription service. Windscreen or Window Glass replacements only cover. Fusion of electric motors up to 12 years old. Hire of replacement vehicle in the event the vehicle is stolen or severely damaged. Relocation costs, including that of the vehicle, to home latter the incompetence to travel due to an unexpected medical emergency or injury. We will insure all makes and models of towing vehicles and all types of qualifying caravans as defined above. Was your tow vehicle purchased within the end two years? Was your caravan purchased within the end two years? Was your Slide On purchased within the last two years? NOTE: Due to the extent of coverage and assistance benefits we bear in our policy, we can only insure your fifth wheeler in conjunction with the towing vehicle. Was your Fifth Wheeler purchased within the end two years? NOTE: We only give Private Motor Insurance to individuals who have an existing RV Insurance policy with us or who have been insured with us previously. If a claim involves ravage to another persons' vehicle or property then. In the event of a windscreen or window glass breakage, no claim form is required. No claim form is required to be completed. Or, if the glass replacement company is happy to gather off you the surplus amount and conform a tax invoice to us showing the cost of the screen and the amount they have collected from you then we will settle the remainder of the account directly with them. No Claim Form is needed to be completed. If you have broken down due to a mechanical or electrical flaw and you need a tow to the nearest repairer you can either arrange for the tow yourself if you know of a tow company nearby, pay for it and then submit a copy of the account to us (fax or email is okay) and we will reimburse you in accordance with the limit lower the policy. All we require is one written quotation from a repairer of your finest to be forwarded to our office. You will be advised by us as to when and how much you need to pay for an extra when you make a claim. If your complaint relates to a claim matter we will genuinely attempt to resolve the matter fairly and efficiently within 15 days through our inner disputes resolution system. If we require further information to determine or resolve your complaint, then we will inform you of this and concur with you an good time frame. DOS is an BASIC approved external contradict resolution service accessible to clients release of charge.